Question 1

How do I create an AuraFlow account for my studio?

Accepted Answer

Visit the AuraFlow signup page and choose the plan that fits your studio. Enter your studio details and create your owner account. Once registered, you'll be guided through a setup checklist that helps you configure your class schedule, add staff, import existing members, and connect payments.

Question 2

What types of memberships can I create?

Accepted Answer

AuraFlow supports Unlimited plans, Class Packs (prepaid bundles), Drop-In (single-visit), and Day Pass. Create custom plans that restrict access to specific class categories. Set up tiered pricing, student discounts, family plans, and intro offers for new members.

Question 3

How does payment processing work with Stripe?

Accepted Answer

AuraFlow uses Stripe for secure payment processing. Members can pay by credit or debit card. Recurring memberships are auto-billed through Stripe. Stripe Connect allows each studio to have its own merchant account with funds deposited on Stripe's standard payout schedule.

Question 4

What can the AI chatbot assistant do?

Accepted Answer

The AI assistant analyzes your real-time data and provides accurate answers to questions about revenue, members, and class popularity. It can look up member records, navigate you to the right page, and help with tasks like drafting marketing content.

Question 5

Is there a mobile app?

Accepted Answer

AuraFlow is built as a Progressive Web App (PWA). It works on all devices through the browser. On mobile, add AuraFlow to your home screen for an app-like experience with a custom icon and full-screen mode. No app store download needed.

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