Privacy Policy

Information You Provide

• Account Information: Name, email address, phone number, and password when you create an account.
• Studio Information: Business name, address, type of studio, and other details relevant to studio management.
• Payment Information: Billing address and payment method details, processed securely through our third-party payment providers.
• Member Data: Information about your studio members that you upload or enter into the Service, including names, contact information, membership details, and attendance records.
• Communications: Messages, feedback, and support requests you send to us.

Information Collected Automatically

• Usage Data: Pages visited, features used, actions taken, time and date of visits, and other diagnostic data.
• Device Information: Browser type, operating system, IP address, device identifiers, and screen resolution.
• Log Data: Server logs including access times, pages viewed, and referring URLs.

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process transactions and send related information.
• Send administrative messages, technical notices, updates, and security alerts.
• Respond to your comments, questions, and customer service requests.
• Monitor and analyze trends, usage, and activities to improve user experience.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Personalize and improve the Service.

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data analytics, email delivery, hosting, and customer service.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With Your Consent: When you have given us explicit consent to share your information.

We use cookies and similar tracking technologies to:

• Keep you signed in to your account.
• Remember your preferences and settings.
• Understand how you use our Service.
• Improve our Service and marketing efforts.

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of the Service. We categorize our cookies as:

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you cancel your account, we will retain your data for up to 30 days to allow for account recovery, after which it will be securely deleted.

We may retain certain information as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

However, no method of transmission over the Internet or electronic storage is completely secure.

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to the processing of your personal data for direct marketing purposes.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@auraflow.fit. We will respond within 30 days.

If you are a California resident, the CCPA provides you with the following rights:

• Right to Know: Request information about the categories and specific pieces of personal information we have collected.
• Right to Delete: Request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: Opt out of the sale of your personal information. Note: we do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, contact us at privacy@auraflow.fit.

The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate steps to remove that information.

Your information may be transferred to and processed in countries other than the country in which you reside. We ensure that appropriate safeguards are in place to protect your information in compliance with applicable data protection laws, including Standard Contractual Clauses approved by the European Commission.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: